Cookie Policy

Last updated: 25 May 2026

This Cookie Policy explains how Sobha Furniture Trading LLC, operating the Flaer website at www.flaer.com ("Flaer", "we", "us", or "our") use cookies across the website to improve performance and enhance user experience. References to "Flaer", "we", "us", or "our" in this Policy include any of our companies, subsidiaries, affiliates, joint ventures and franchises that you are interacting with or have a business relationship with.

We use technology on our website to collect information that helps us enhance your experience and our products and services. The cookies that we use allow our websites to work and help us to understand what information and advertising is most useful to visitors.

Please take a moment to familiarize yourself with our cookie practices and let us know if you have any questions by sending us an email at info@flaer.com or submitting a request through the "Contact Us" form on our websites.

What are Cookies?

Cookies are small text files that a website downloads onto your computer or other internet-enabled devices (such as mobile phones and tablets) when you visit a websites. The cookies will help the website recognize your device the next time you visit.

Cookies can be used for a variety of purposes such as remembering your preferences, measuring your activity, and optimizing your user experience.

Most cookies won't collect information that identifies you. Instead, they will collect more general information such as your general location or how you arrive at and use our websites. We will only collect, use or disclose your personal data where it is fair and lawful to do so. For a more detailed understanding of how we use personal data collected by cookies, please refer to our Privacy Policy.

Who is Collecting the Cookies?

Any personal data provided to or collected by us via cookies and other tracking technologies is controlled by us as a data controller.

This Cookie Policy applies to any websites, apps, branded pages on third-party platforms (such as Facebook or YouTube), and applications accessed or used through such websites or third-party platforms which are operated by us or on our behalf.

By using our websites, you are consenting to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies in this way, you should set your browser settings accordingly, disable the cookies that we use or not use our websites at all. If you disable the cookies we use, this may impact your user experience while on the websites.

The section below summarizes the different types of cookies we use on our websites, together with their respective purpose and provides you with the ability to manage these cookies.

Why do we collect the cookies?

We use cookies to make our websites easier to use, to deliver a personalized experience on our websites, and to better tailor our products, services and websites to your interests and needs. Cookies are used to help speed up your future activities and your experience on our websites.

The cookies you consent to, are also used to collect your personal data which we then profile into audiences so that we can deliver targeted advertising tailored to your interests and limit the number of times you see an advertisement. For more detailed information about the profiling activities we undertakes with your personal data for advertising, please see our Privacy Policy.

We also insert cookies in emails and newsletters to improve our content and advertising.

Lastly, we use cookies to compile anonymous, aggregated statistics that allow us to understand how people use our websites and to help us improve their structure and content and also help us measure the effectiveness of advertising campaigns on our and third-party websites.

More detailed information about the types of cookies we use and for what purposes, can be found below.

What are the types of cookies we use?

  • Strictly necessary cookies: Always active - These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the websites will not then work. These cookies do not store any personally identifiable information.
  • Targeting cookies: These cookies may be set through our websites by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
  • Functional Cookies: These cookies enable the websites to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all these services may not function properly.
  • Social Media Cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They can track your browser across other sites and build up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.
  • Third-Party Cookies. We use a number of partners that may also set cookies on your device on our behalf when you visit our websites to allow them to deliver tailored advertising within their domains, for example Facebook and Google. We endeavor to identify these cookies before they are used so that you can decide whether you wish to accept them or not. We also use a number of partners to provide digital experiences and functionalities on our websites. For example, while browsing our websites you may be served cookies from third-parties who provide some of its features on our websites (e.g., a YouTube video), although you have withdrawn or declined your consent to our cookies. This happens because you have directly given your consent to the use of their cookies. In such cases, you should directly withdraw your consent on the relevant third-party website. Do these cookies collect personal data/identify me? Based on the type of cookies used by the relevant third-party, the information these cookies collect may include personal data.
  • Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our websites. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

Duration of the cookie we use

In terms of duration, we may use two different types of cookies on our websites:

  1. Session Cookies. These cookies are temporary cookies that remain on your device until you leave our websites; or
  2. Persistent Cookies. These cookies remain on your device for much longer or until you manually delete them (how long the cookie remains on your device will depend on the duration or "lifetime" of the specific cookie, as well as your browser settings, as stated below).

How can you block cookies?

You can control whether to accept cookies or not. If you decide to not accept cookies, some features and services on our websites will not function properly.

If you would prefer not to accept cookies you can either:

  • Change your browser settings to notify you when you receive a cookie, which lets you choose whether to accept it; or
  • Set your browser to automatically not accept any cookies.
  • Reject all cookies in the pop-up.
  • Select preferences for sharing a specific type of cookies.

Control via your browser settings

Most internet browsers are initially set up to automatically accept cookies. If you do not want our websites to store cookies on your device, you can change your browser settings so that you receive a warning before certain cookies are stored. You can also adjust your settings so that your browser refuses most of our cookies or only certain cookies from third parties. You can also withdraw your consent to cookies by deleting the cookies that have already been stored.

If you disable the cookies that we use, this may impact your experience while on the websites, for example you may not be able to visit certain areas of a website or you may not receive personalized information when you visit a website.

If you use different devices to view and access the websites (e.g., your computer, smartphone, tablet) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences

The procedures for changing your settings and cookies differ from browser to browser. If necessary, use the help function on your browser or click on one of the links below to go directly to the user manual for your browser.

For further details, on how to turn off/delete cookies on a specific browser, please refer to below links:

How we protect your data?

We never uses the data gathered through cookies to contact you via post, email, or phone. We may use cookies to show you subtly tailored content on our website or other websites, based on our analytics, our products, and services that we think you might be interested in.

We use email analytics and reporting tools to see how many of our emails are opened and which links on the our website receive the most clicks.

We maintain strict security protocols to prevent unauthorized access to information about you. We will never contact you by email or otherwise to ask you to validate personal information such as your user ID, password, and/or bank card numbers. If you receive such a request, please write to us at info@flaer.com or call us at +971 800 76242387.

For more information on how we handle personal information please refer to our Privacy Policy.